Services

Vault

Vault is Pace's built-in password manager for teams — store, share, and access credentials without leaving your workspace.

Overview

Vault is powered by Vaultwarden, an open-source server that speaks the same protocol as Bitwarden. In plain terms: it's a secure, encrypted vault where your team keeps shared logins — like the company social media account, a vendor portal, or a shared Wi-Fi password — instead of passing them around over email or chat.

Everything stored in Vault is encrypted, and only people you explicitly share an item with can see it. Vault lives at {tenant}.pacehq.io/vault — replace {tenant} with your company's Pace workspace name (for example, acme.pacehq.io/vault). You don't need to remember a separate password for Vault itself: signing in to Pace with your normal company SSO login gets you into Vault automatically.

Because Vaultwarden is Bitwarden-compatible, you can also install the official Bitwarden browser extension or mobile app and point it at your Pace Vault server address, which auto-fills logins on websites as you browse — handy if you don't want to copy and paste passwords all day.

First-run walkthrough

1. Open Vault from your dashboard. Log in to Pace at your workspace URL and click the Vault tile.
   [Screenshot: Vault tile on the Pace dashboard]
2. You're signed in automatically. Pace passes your identity through single sign-on (SSO), so you land directly in your Vault — no separate password to create or remember on first visit.
   [Screenshot: Vault empty state after first login]
3. Set up an account encryption key (first-time only). Vaultwarden may ask you to confirm a fingerprint phrase the first time you log in on a new device. This is a one-time verification step to protect your data — just click "Confirm" if the phrase looks unfamiliar-but-expected (it always will, it's random).
4. Add your first item. Click the + New button and choose "Login." Give it a name (e.g., "Company Twitter"), paste in the username and password, and save.
   [Screenshot: New login item form]
5. (Optional) Install the browser extension. Download Bitwarden from your browser's extension store, choose "Self-hosted" during setup, and enter your Pace Vault URL ({tenant}.pacehq.io/vault) as the server address. Log in with your usual Pace credentials.

Common tasks

• Add a login. Click + New → Login, fill in the site name, username, password, and optionally the website URL so the browser extension can auto-fill it later.
• Use the password generator. When creating or editing a login, click the generator icon (a small refresh/dice icon next to the password field) to create a long, random password instead of typing your own. This is the single best way to avoid reused or weak passwords across services.
• Share a credential securely. Open the item, click Share, and choose a teammate or an existing Organization/Collection. This gives them access inside Vault without ever exposing the plain-text password over email or chat.
• Organize with folders or collections. Group related logins (e.g., "Marketing tools," "Vendor accounts") into folders so teammates can find what they need without scrolling through every entry.
• Store secure notes. Beyond logins, use + New → Secure Note for things like Wi-Fi passwords, server recovery codes, or any sensitive text that isn't a website login.

Troubleshooting

• The Vault tile won't load or is missing from my dashboard. Vault may not be included in your company's current plan tier, or an admin may need to enable it for your workspace. Ask your Pace admin to check the Admin panel's service list.
• I'm stuck on a blank or spinning screen. Try a hard refresh (Ctrl+Shift+R / Cmd+Shift+R) or clear your browser cache for the tenant domain. Vault runs as an embedded app inside Pace, and a stale cached version can occasionally get stuck.
• The browser extension won't connect. Double check you selected "Self-hosted" during extension setup and entered the full URL, including https:// and your tenant subdomain — a common mistake is pointing it at bitwarden.com by default.
• I can't see an item a teammate shared with me. Confirm they shared it to you directly or to a collection you belong to — shared items only appear for the specific people or groups they were shared with, not the whole company.
• I forgot my Pace login entirely. Vault doesn't have its own separate password — resetting your Pace SSO login (via your company's identity provider) restores Vault access too, since Vault trusts your Pace session.